Dalesauna have long held the view that the quality of any product is only as good as the strength of the after sales service offered and, as such, we employ nine fully qualified electricians who are placed geographically around the U.K. in order that they can respond promptly to service or warranty calls. In addition, a 'planned maintenance' facility is available which allows for pre-programmed service visits two or three times a year, once either during or outside of the equipment's warranty period.
The Dalesauna Service department offers a wide range of facilities including:
Non-contract call-outs at reasonable rates
Individual tailored service contracts
Rapid emergency response
Water management analysis
Staff training in pool plant operation
COSHH training
List prices for spare parts
Telephone support for contract customers
Each engineer carries a van stock of the most commonly used parts to allow simple repairs to be carried out on the spot
Dalesauna Ltd Grimbald Crag Close, St James Business Park, Knaresborough, North Yorkshire HG5 8PJ
Tel: +44 [0] 1423 798630 | Fax: +44 [0] 1423 798670
ge of facilities including: