We aim to keep our service plans as simple as possible. Whichever plan you opt for, you will always get the same high level of service and attention.

 

When health clubs and spa’s are striving to retain members, the smallest annoyance can lead to dissatisfaction and cancelled memberships, and probably the most annoying sign to be seen on equipment is “OUT OF ORDER”. Dalesauna recognise this, and have launched “Express” to allow all operators the opportunity of Planned Preventative Maintenance for saunas, steam rooms, swimming pools and spa’s.

With monthly payments from as little as £8.00, Dalesauna’s fully qualified electrical engineers will carry out thorough checks to ensure that any potential problems are identified and rectified before they become critical.

 

Dalesauna Service

Gold Level

12 or 24 month contract incorporating 2 service visits per year.

Telephone support for calls 09.00 to 17.00 hrs seven days per week.

Next working day response for week day call outs received Mon to Thurs by 15.00 hrs at reduced rates.

Next day emergency response at weekend and bank holidays through calls made to a dedicated number by 15.00 hrs at special rates.

Guaranteed Monday call out for non emergency weekend calls.

No hidden surcharges for call out or travelling time.

Discount on all Dalesauna parts of 20% against list price, with 10% off all other supplier prices (excl chemicals).

Silver Level

12 or 24 month contract incorporating 2 service visits per year.

Telephone support for calls 09.00 to 17.00 hrs Mon-Fri.

Two working day response for week day call outs received Mon to Thurs by 15.00 hrs at reduced rates.

No hidden surcharges for call out or travelling time.

Discount on all Dalesauna parts of 20% against list price, with 10% off all other supplier prices (excl chemicals).

Bronze Level

12 or 24 month contract incorporating 1 service visit per year.

Best endeavours on call outs.

No hidden surcharges for call out or travelling time.

Discount on all Dalesauna parts of 20% against list price, with 10% off all other supplier prices (excl chemicals).