DaleSauna wins prestigious quality mark
We are thrilled to announce that we have secured the prestigious industry quality standard ISO9001 for meeting customer expectations and delivering customer satisfaction.
We achieved the certification after demonstrating clear quality standards and a focus on continuous improvement to ensure the best quality products and services for our customers.
“This is a huge achievement for DaleSauna. Being ISO9001 certified shows that we have the quality systems in place to deliver a consistently high performance in all areas of our business from product manufacture to after-sales care,” says Gerard McCarthy, sales director at DaleSauna.
DaleSauna is the UK’s leading supplier of heat experiences, specialising in the design and development of spa and wellness areas for more than 40 years.
Working in the commercial, residential and education sectors, the company provides bespoke solutions for a diverse range of clients from luxury private residences and hotels through to premium day spas and health and fitness facilities. DaleSauna works closely with clients to guide them through all stages of a project from initial planning and design with its in-house design team to the final installation.
“We have always taken pride in delivering service and product excellence to meet our clients’ objectives and this has now been formally demonstrated with this ISO9001 certification,” says McCarthy.